I want to make a GIF out of a video but when I go to File > Import > Video Frames To Layers and select my video, this is what appears:

It`s just white and the video doesn`t apper.
The format of the video is .AVI if that`s any help.
But when I try other videos in the same format, the video appears.
*To get the video, I captured it using KM Player because the whole video was too long. ( It`s a movie. )
How do I fix this?
Thanks in advance!

It`s just white and the video doesn`t apper.
The format of the video is .AVI if that`s any help.
But when I try other videos in the same format, the video appears.
*To get the video, I captured it using KM Player because the whole video was too long. ( It`s a movie. )
How do I fix this?
Thanks in advance!
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